WhatsApp video call not working on iPhone and Android

WhatsApp add a new feature of video call. You can communicate with your loving one through WhatsApp video call. Most of people also use WhatsApp video calling feature if they are on another site and want to discuss with their friend and also want that they see that particular place.

It seems to be good. But sometimes you got that WhatsApp video call not working on your iPhone and Android device. Then, you get frustrated. Even you want to know the exact cause of this and a particular solution. Read this full article, to resolve this issue.

Solutions to fix WhatsApp video call not working on iPhone and Android device:-

Here are many easy and quick solutions available to fix this issue. So, follow the below-given steps:

Make sure your internet connectivity is good:-

 You know very well that WhatsApp video call acquire strong internet connectivity, so make sure that your internet connectivity is strong enough. In case, internet connectivity is low, then it can cause the WhatsApp video call not working issue.

So, Turn off your WiFi or cellular data on your device and Restart your device and turn on the internet connectivity again.

For Android users:-

 If you are using WhatsApp on Android device then follow the below-given step:

  • First of all, go to the Settings option by tapping on the Setting icon.
  • Now, turn off WiFi or cellular data.
  • After that, turn off your Android device and wait for a while.
  • Now, restart your Android device and turn on the WiFi or Cellular data.
  • Open WhatsApp and make a video call to check if it works.

For iPhone users:-

If you make a WhatsApp video call by use of iPhone and get issue, then follow the
below steps:

  • First of all, navigate to the Settings
  • After that, turn off WiFi or cellular data.
  • Also, turn off your iPhone and wait for a while.
  • Now, restart your iPhone and turn on WiFi or Cellular data.
  • Open WhatsApp and make a video call to check if it works properly.

Ignore other stuff when you are on a WhatsApp video call:-

 If you are on a WhatsApp video call then avoid to see other stuffs on your device. If you make any other activity during video call then you can get that WhatsApp video call not working and it will be paused. Other stuff, like you get a notification that someone send you a text message and you open that message to see. So, your WhatsApp video call get interrupted and paused. So, keep in mind to ignore any other stuff while you are on a WhatsApp video call.

Update WhatsApp on your device with the latest version:-

 Always keep your WhatsApp updated with the latest version. Due to an outdated version of WhatsApp you may face this error of WhatsApp video call not working on iPhone and Android device.

It may also happen that, WhatsApp crashes randomly, it drained your battery or run too slow. So, update your WhatsApp with the latest version on regular basis.

Update WhatsApp on your Android device:-

If you are using Android device for making a WhatsApp video call, then go through the below-given steps:

  • First of all, open Play Store.
  • Now, click on the menu button which is at the top right corner of the screen.
  • After that, click on the apps & games
  • Now, click on the Update option which is next to the WhatsApp.
  • Open WhatsApp and make a video call to check if it works.

Update WhatsApp on your iPhone:-

Follow the below-given steps:

  • At first, launch the App Store
  • Now, tap on the Updates
  • After that, locate WhatsApp icon and tap on the Update
  • Now, you can see WhatsApp video call works properly.
  • Delete and reinstall WhatsApp from iPhone and Android device:-

If you still face WhatsApp video call not working issue, then try to delete it and reinstall again. But, make sure one thing to take back-up of your data before deleting it. Chat back-up process will be different for both iPhone and Android device.

For Android device:-

  • Open WhatsApp.
  • Click on the menu bar which is at the top right of the screen.
  • Now, tap on the Settings
  • After that, navigate to the chat
  • Now, tap on the chat backup

For iPhone:-

  • At first, launch WhatsApp.
  • Now, click on the Settings
  • After that, navigate to the Chat
  • After that, tap on the Chat Backup

After taking backup of your WhatsApp data, delete WhatsApp.

For iPhone users: – Simply, touch and hold the WhatsApp icon and you get a vibration from your device. Then, click on the X option and on Delete option to confirm the process.

For Android users: –   Simply, touch and hold the WhatsApp icon. You get a pop-up, so tap on the Uninstall option and click on the OK option to confirm.

In this blog, we discussed some solutions of WhatsApp video call not working on iPhone and Android. If you troubled with this problem then apply all the above-mentioned steps to fix your issue. You can also call to our expert team if you have any doubt.

WhatsApp video call not working on iPhone and Android
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